Sellmeva ("we", "us", "our") operates the sellmeva.com platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our B2B dropshipping platform as a supplier, retailer, or visitor.
1. Scope
This policy applies to all users of Sellmeva, including suppliers, retailers, administrators, and website visitors. By creating an account or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
2.1 Account Information
When you register, we collect your name, email address, password (stored hashed), company name, business role (supplier or retailer), and optional profile details such as phone number and business address.
2.2 Business & Transaction Data
To operate dropshipping workflows, we process product catalogs, inventory levels, pricing, order details, shipping addresses, tracking numbers, payment records, dispute information, and communication between platform parties.
2.3 Integration Data
When you connect third-party services (Shopify, WooCommerce, Stripe, Etsy), we store OAuth tokens, API credentials, webhook configurations, store URLs, and synchronization logs necessary to provide integration functionality.
2.4 Technical Data
We automatically collect IP addresses, browser type, device information, session identifiers, access timestamps, and usage analytics to maintain security and improve platform performance.
3. How We Use Information
- Provide, operate, and maintain the Sellmeva platform
- Process orders, payments, payouts, and fulfillment routing
- Synchronize product catalogs and inventory across connected stores
- Send transactional notifications, security alerts, and service updates
- Verify supplier accounts and prevent fraud or abuse
- Comply with legal obligations and enforce our Terms of Service
- Generate aggregated, anonymized analytics to improve our services
We do not sell your personal data to third parties for marketing purposes.
4. Legal Basis for Processing (EEA/UK Users)
Where applicable under GDPR, we process personal data based on: (a) performance of a contract with you; (b) legitimate interests in operating a secure B2B platform; (c) compliance with legal obligations; and (d) your consent where required (e.g., marketing communications).
5. Data Sharing
We may share information with:
- Platform participants: Suppliers and retailers receive order and fulfillment data necessary to complete transactions.
- Payment processors: Stripe processes payments; their privacy policy governs payment data handling.
- Integration partners: Shopify, WooCommerce, and similar services receive data required for sync operations you authorize.
- Service providers: Hosting, email, analytics, and security vendors under contractual confidentiality obligations.
- Legal authorities: When required by law, court order, or to protect rights and safety.
6. International Transfers
Your data may be processed in countries other than your own. Where required, we implement appropriate safeguards such as Standard Contractual Clauses for transfers outside the EEA.
7. Data Retention
We retain personal data while your account is active and for a reasonable period thereafter to comply with legal, tax, and accounting requirements. Order and transaction records may be retained for up to seven (7) years unless a longer period is required by law.
8. Security
We implement industry-standard security measures including encryption in transit (TLS), hashed passwords, access controls, and regular security reviews. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise these rights, contact privacy@sellmeva.com. You may also lodge a complaint with your local data protection authority.
10. Cookies
We use essential cookies for authentication and session management. See our Cookie Policy for details.
11. Children's Privacy
Sellmeva is a business platform not intended for individuals under 18. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or platform notification. Continued use after changes constitutes acceptance.
13. Contact
Data protection inquiries: privacy@sellmeva.com
General support: support@sellmeva.com